Shipping policy
We ship within the United States via USPS Ground Advantage.
Rates: up to 1 lb (about 1 tee or the ornament) $8.00 · 1–2 lb (a crewneck, hoodie, or 2–3 tees) $9.75 · over 2 lb (including mugs) $12.00 · orders of $200+ ship free. Your exact shipping cost is shown at checkout.
Processing: Orders ship within 3–5 business days, then usually arrive in 2–5 business days. You’ll get tracking by email when your order ships.
Presale items: The estimated ship date is listed on the product page. If your order mixes presale and in-stock items, the whole order ships when the presale item is ready. If a date changes, we’ll email you.
Lost or damaged packages: If tracking shows delivered but you can’t find it, check with neighbors and your post office, then email us within 7 days. For damaged items, see our Refund Policy. Please double-check your address at checkout. We aren’t responsible for packages sent to an incorrect address entered at checkout.
Questions? orders@messinabottle.com